These terms govern your use of CommentCatch, operated by The Melton Company, LLC at getcommentcatch.com. By using CommentCatch, you agree to these terms.
Your account
Provide accurate account information and keep your sign-in credentials secure. You are responsible for activity under your account and for permissions you grant within your workspace.
Subscriptions and billing
CommentCatch is a paid subscription billed from day one, with no free trial. Your subscription renews until cancelled. Payments are processed by Stripe.
You may cancel at any time from the billing page. After cancellation, access continues through the end of your paid period.
Page permissions and permitted use
You must have permission to manage every Facebook Page or Instagram account you connect. You are responsible for your messages, automations, and content.
You must follow Meta’s rules and applicable anti-spam laws. Do not use CommentCatch to send unlawful, deceptive, abusive, or unsolicited messages. Send follow-up emails only to people who opted in.
Your leads and agency access
You own your leads. Workspace Owners control who may access their workspace and may add or remove agency access. Use other people’s information only with appropriate permission and in accordance with applicable law.
No guarantee of results
We do not guarantee leads, sales, engagement, revenue, or any other outcome. Availability of connected features depends on third-party platforms, their permissions, and their rules, which may change.
Service availability
The service is provided “as is” and “as available,” to the extent permitted by law. We may update features or temporarily interrupt access for maintenance or circumstances beyond our control.
Limitation of liability
To the extent permitted by law, The Melton Company, LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of CommentCatch, including lost profits, lost opportunities, or interruptions to business. Nothing in these terms excludes liability that cannot legally be excluded.
Governing law
These terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-law rules.
Changes to these terms
We may update these terms. Updated terms will be posted on this page with a revised “Last updated” date.
Contact
The Melton Company, LLC
meltonmarketingagency@gmail.com
Read our Privacy Policy for information about how we handle personal data.